Legal
Privacy Policy
How Plain View Solutions Heating & Air Conditioning collects, uses, and protects your information
Your privacy matters to us. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
Effective Date: September 2026
Plain View Solutions Heating & Air Conditioning (“Plain View Solutions Heating & Air Conditioning,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website or contact us for service in Dunn, NC, and the surrounding areas. By using this website, you consent to the practices described below.
1. Information We Collect
Information you provide
When you fill out a form, request a quote, schedule service, or otherwise contact us, we may collect your name, phone number, email address, service address, and any details you share about your HVAC or home comfort needs.
Information collected automatically
When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device type, pages viewed, referring website, and the dates and times of your visits. This is done through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes and service;
- Schedule appointments and communicate with you about your service;
- Improve our website, services, and customer experience;
- Send service updates or, where permitted, occasional offers you can opt out of;
- Meet legal, tax, and record-keeping obligations.
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can control or disable cookies through your browser settings, though some parts of the site may not function properly if you do.
4. Third-Party Services
We use trusted third-party services that may collect or process information on our behalf, including:
- Google Analytics — helps us understand how visitors use the site (page views, traffic sources, device types). You can opt out using the Google Analytics Opt-out Browser Add-on.
- Customer review widgets — we may embed reviews from platforms such as Google that load content directly from those services.
- Embedded maps and media — pages may include maps or media hosted by third parties such as Google Maps.
- Financing partners — if you apply for financing, information you submit is handled under the partner’s own privacy policy.
These third parties operate under their own privacy policies, and we encourage you to review them.
5. How We Share Information
We do not sell or rent your personal information. We may share information only with service providers who help us operate our business (such as scheduling, payment processing, or analytics), or when required by law, to enforce our agreements, or to protect the rights, property, or safety of our customers or others.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications at any time. To make a request, contact us using the details below.
8. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
9. Links to Other Websites
This website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the effective date updated. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your information, please reach out:
Plain View Solutions Heating & Air Conditioning
Dunn, NC
Phone: (919) 820-4408
Contact form